End of Online Shopping : the future of new retail in an always connected world
By: Jongen, Wijnand.
Publisher: Singapore World Scientific Publishing 2018Description: 304p.ISBN: 9789813274761.Subject(s): Electronic commerce -- Teleshopping -- Consumer behavior -- Retail tradeDDC classification: 381.142 Summary: Retail is going through difficult times and is suffering the consequences of both the economic crisis and the digitization of society. Fundamentally, there is a bigger problem: stores cannot keep up with the changing behavior of customers who are connected 24/7, customers for whom there is no distinction between online and offline. The End of Online Shopping: The Future of New Retail in an Always Connected World describes how the smart, the sharing, the circular and the platform economy are shaping a new era of always connected retail. Retailers urgently need to innovate if they want to stay relevant in a world dominated by marketplaces and sharing platforms. The book contains inspiring examples from different industries — which include the usual suspects such as Amazon, Alibaba and Google, but also local start-ups — and covers all aspects of the customer journey, from orientation and selection to delivery. The End of Online Shopping provides an excellent overview of shopping trends and developments worldwide and offers readers indispensable insights into the future of retail.| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
Books
|
NASSDOC Library | 381.142 JON-E (Browse shelf) | Available | 50222 |
Browsing NASSDOC Library Shelves Close shelf browser
| No cover image available | No cover image available |
|
|
|
|
|
||
| 381.095475 JOS-; Regulated markets in Gujarat | 381.09591 MYA- Myanmar: trade and investment potential in Asia | 381.10954 HAR-I India's market society: three essays in political economy | 381.142 JON-E End of Online Shopping | 381.1420954 DIG- Digitized trade rules and India's service sector | 381.149095475 DUT-S Supermarket for rural customers: a study of a community-oriented social enterprise in Gujarat | 381.18 STR- Street vendors in the global urban economy |
Retail is going through difficult times and is suffering the consequences of both the economic crisis and the digitization of society. Fundamentally, there is a bigger problem: stores cannot keep up with the changing behavior of customers who are connected 24/7, customers for whom there is no distinction between online and offline.
The End of Online Shopping: The Future of New Retail in an Always Connected World describes how the smart, the sharing, the circular and the platform economy are shaping a new era of always connected retail. Retailers urgently need to innovate if they want to stay relevant in a world dominated by marketplaces and sharing platforms. The book contains inspiring examples from different industries — which include the usual suspects such as Amazon, Alibaba and Google, but also local start-ups — and covers all aspects of the customer journey, from orientation and selection to delivery.
The End of Online Shopping provides an excellent overview of shopping trends and developments worldwide and offers readers indispensable insights into the future of retail.
There are no comments for this item.