Samridhi <br/><br/>
Impact of service quality on customer loyality: a study in organised retail sector 

 -  Maharshi Dayanand University, Rohtak  2011 
 - 350 
<br/><br/>includes appendices and bibliography 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer loyality--India<br/>Retail trade--India<br/>Retail trade--India--Customer services<br/>Retail trade surveys--India<br/>Consumer behavior--India
<br/><br/><label>Dewey Class. No.: </label>TS 1081