000 | 00606nam a2200193Ia 4500 | ||
---|---|---|---|
999 |
_c15182 _d15182 |
||
082 | _aTS 1081 | ||
100 | _aSamridhi | ||
245 | 0 | _aImpact of service quality on customer loyality: a study in organised retail sector | |
260 |
_c2011 _bMaharshi Dayanand University, Rohtak |
||
300 | _a350 | ||
504 | _aincludes appendices and bibliography | ||
650 |
_aCustomer loyality _zIndia |
||
650 |
_aRetail trade _zIndia |
||
650 |
_aRetail trade _vCustomer services _zIndia |
||
650 |
_aRetail trade surveys _zIndia |
||
650 |
_aConsumer behavior _zIndia |
||
710 | _aKaushik, V.K. | ||
942 |
_cTH _2ddc |