000 00606nam a2200193Ia 4500
999 _c15182
_d15182
082 _aTS 1081
100 _aSamridhi
245 0 _aImpact of service quality on customer loyality: a study in organised retail sector
260 _c2011
_bMaharshi Dayanand University, Rohtak
300 _a350
504 _aincludes appendices and bibliography
650 _aCustomer loyality
_zIndia
650 _aRetail trade
_zIndia
650 _aRetail trade
_vCustomer services
_zIndia
650 _aRetail trade surveys
_zIndia
650 _aConsumer behavior
_zIndia
710 _aKaushik, V.K.
942 _cTH
_2ddc