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Samridhi

Impact of service quality on customer loyality: a study in organised retail sector - Maharshi Dayanand University, Rohtak 2011 - 350

includes appendices and bibliography

Subjects--Topical Terms:
Customer loyality--India
Retail trade--India
Retail trade--India--Customer services
Retail trade surveys--India
Consumer behavior--India

Dewey Class. No.: TS 1081

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