| 000 -LEADER |
|---|
| fixed length control field |
00606nam a2200193Ia 4500 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
TS 1081 |
| 100 ## - MAIN ENTRY--AUTHOR NAME |
|---|
| Personal name |
Samridhi |
| 245 #0 - TITLE STATEMENT |
|---|
| Title |
Impact of service quality on customer loyality: a study in organised retail sector |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Year of publication |
2011 |
| Name of publisher |
Maharshi Dayanand University, Rohtak |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Number of Pages |
350 |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc |
includes appendices and bibliography |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical Term |
Customer loyality |
| Geographic subdivision |
India |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical Term |
Retail trade |
| Geographic subdivision |
India |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical Term |
Retail trade |
| Form subdivision |
Customer services |
| Geographic subdivision |
India |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical Term |
Retail trade surveys |
| Geographic subdivision |
India |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical Term |
Consumer behavior |
| Geographic subdivision |
India |
| 710 ## - ADDED ENTRY--CORPORATE NAME |
|---|
| Corporate name or jurisdiction name as entry element |
Kaushik, V.K. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Thesis |
| Source of classification or shelving scheme |
|
